Terms of service

 

Welcome to Roots & Rations. These Terms of Service govern your use of our website https://rootsandrations.in and any purchases made through the website.

By using our website, you agree to these Terms.

1. Business Information

Roots & Rations is owned and operated by Ashish Kataria.

Address:
BA-147-A, Janakpuri, Near DDA Market,
South West Delhi, Delhi 110058, India

Email: info@rootsandrations.in  
Phone: +91 8708849405

2. Use of Website

You agree to use this website only for lawful purposes. By placing an order, you confirm that the information provided is accurate.

3. Products

We strive to display product details accurately. However, slight variations may occur due to natural product characteristics or packaging updates.

4. Orders & Payments

All orders are subject to availability and confirmation.

We reserve the right to cancel or refuse any order in case of pricing errors, stock issues, or suspicious activity.

Payments are processed securely through trusted payment gateways.

5. Shipping

Orders are processed within 1–2 business days. Delivery is completed within 3–7 business days depending on location.

Please refer to our Shipping Policy for more details.

6. Returns & Refunds

Due to the nature of our products, returns are not accepted once delivered.

If you receive a damaged or incorrect product, please contact us within 48 hours of delivery.

Please refer to our Refund Policy for full details.

7. Intellectual Property

All content on this website, including images, text, and branding, is the property of Roots & Rations and may not be used without permission.

8. Limitation of Liability

We are not responsible for delays caused by courier services or factors beyond our control.

Our liability is limited to the amount paid for the product.

9. Privacy

Your personal information is handled according to our Privacy Policy.

10. Governing Law

These Terms are governed by the laws of India. Any disputes shall be subject to the jurisdiction of New Delhi courts.

11. Updates

We may update these Terms from time to time. Changes will be posted on this page.